Privacy Policy

Last Updated: June 16, 2026

PilatesRetreat.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pilatesretreat.com, book classes, or interact with our services (collectively, the "Site").

Please read this policy carefully. If you do not agree with the terms, please do not use the Site.

1. Information We Collect

Personal Information

• Contact details: Name, email address, phone number, mailing address
• Account information: Username, password, booking history
• Payment information: Processed securely through third-party providers (we do not store full credit card details)
• Health/fitness information: Class preferences, injuries, or other details you voluntarily provide

Usage and Technical Data

• IP address, browser type, device information, operating system
• Pages visited, time spent on the Site, referral sources
• Cookies and similar tracking technologies

2. How We Collect Your Information

• Directly from you when you create an account, book a class, fill out forms, or contact us
• Automatically through cookies, server logs, and analytics tools
• From third parties such as scheduling platforms (e.g., Mariana Tek / Xplor) or payment processors

3. How We Use Your Information

We use your information to:

• Provide and manage your bookings and account
• Process payments and send receipts
• Communicate with you about classes, promotions, or important updates
• Improve our website and services through analytics
• Personalize your experience
• Comply with legal obligations and prevent fraud

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers (e.g., hosting, email, scheduling software, payment processors) who are contractually obligated to protect your data
• Professional advisors (lawyers, accountants) when necessary
• Law enforcement or government agencies when required by law

SMS and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. We may use Google Analytics or similar tools to understand traffic and improve the Site.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal information, opt out of certain data processing, or withdraw consent. To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Users

If you are accessing the Site from outside the United States, your information may be transferred to, stored, and processed in the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: notifications@intellias.net or privacy@pilatesretreat.com
Mailing Address:
Pilates Retreat
PO Box 1269
Allen, TX 75013